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Phoenix Crates

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Last updated: April 20, 2024

Please read our privacy policy carefully before using Our Service.

1. Information We Collect

We collect the following information when you use our services:

  • Registration and Purchase Data: Includes your name, email address, billing address, and transaction details. This data is collected to fulfill your purchases and link your orders to the products.

  • Plugin Licensing Data: Includes session data such as your IP address, collected to identify authorized users of our licenses.

2. Legal Bases for Processing

We process your information under the following legal bases:

  • Contractual Necessity: Registration and purchase data are processed as necessary for the performance of a contract to which you are a party.

  • Legal Obligations: We process data to comply with legal obligations, such as tax and commercial laws.

  • Legitimate Interests: We process data on the basis of legitimate interests for improving our services and protecting our legal rights, provided such processing does not outweigh your rights and freedoms.

3. Purpose of Collecting Information

The information we collect serves to:

  • Process transactions, provide customer support, and maintain your account.

  • Manage and verify licensing compliance.

4. Use of Google Analytics

Our website uses Google Analytics to understand user behavior. Information collected includes visit frequency and page views, collected via IP addresses. This data helps enhance service quality.

5. Cookies

We use "necessary" cookies for website functionality, set automatically with implied consent required for site use.

6. Data Sharing and Disclosure

We share personal information only as necessary with service providers and legal authorities, and in compliance with legal obligations.

7. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, or destruction.

8. Security

You have rights to access, correct, or delete your personal data, except where retention is legally required.

9. Data Retention

We retain personal data as long as necessary for processing purposes and in compliance with legal obligations.

10. Data Transfer

Personal data may be transferred outside the EU, under adequate safeguards as per GDPR requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically and will notify you of changes by posting the updated policy on this page.

12. Contact Us

Please send your feedback, comments, requests for technical support by email, [email protected] or by our discord link.